Customer Comments

"Good job, will certainly use you in the future"

G.H. SK4 19/1/2016

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FAQ

What are your charges?
Our pricing is simple, straightforward and competitive. There is a minimum charge which covers the first half hour and then a charge for each additional 15 minutes (not full hours as some firms charge). If you have a larger job or a long to-do list we offer discounted half-daily and daily rates.

What about materials?
For most jobs we charge for only a few screws or other fittings. However, we can supply larger items by prior arrangement.

Do you do estimates?
Yes - we are more than happy to provide a free no obligation estimate. Our goal, however, is to minimise fuss. Wherever possible we provide an estimate over the phone. If, on arrival, the handyman needs to revise a telephone estimate, you will always have the option not to proceed.

Are you insured?
Yes we are backed by £2m public liability insurance.

How quickly can you come out?
We do not offer an emergency call out service. We aim to be with you within 1 or 2 days; at a time that is convenient for you. We can sometimes manage a same day service depending on our handyman schedules.

Do you work evenings and weekends?
Normal working hours for our handymen are Monday to Friday 8am to 6pm. We can also offer an evening and Saturday morning service with prior arrangement.

Are your handymen reliable?
All of our handymen are full time employees that have been subject to a rigorous selection process including a criminal records check. The ability to undertake the types of services we offer is clearly part of our selection criteria; however, equally important for The Handy Guys is to select handymen who have a positive ‘can do’ attitude; are friendly and polite; are well presented; and understand the importance of good customer service.

Will your handymen keep me waiting?
We promise to arrive within 1 hour of an agreed time. We will let you know immediately in the rare event that we cannot honour our commitment.

What areas do you cover?
We are currently focusing on South Manchester and North Cheshire. See Where we cover.

How can I pay?
We accept cash, cheque and BACS transfers. We are also able to offer credit terms to regular commercial customers.

Do you do commercial work?
Yes. Approximately half of our appointments are for commercial customers. We offer credit terms to regular commercial customers and can also offer discounts to our standard rates for regular service calls.